At pak3, protecting your personal information is a fundamental part of how the platform operates. This policy explains clearly what data we collect, why we collect it, how we use it and what rights you have over your own information.
Before you read the full policy, here are the six core commitments pak3 makes regarding your personal data.
pak3 collects personal data that is directly necessary to operate your account, process payments, verify identity and prevent fraud. We do not collect data speculatively or for purposes unrelated to running the platform.
pak3 does not sell, rent or trade your personal data to third parties for advertising or marketing purposes. Data shared with service providers is limited to what is operationally necessary and covered by data processing agreements.
All personal data stored by pak3 is protected using industry-standard encryption at rest and in transit. Payment data is handled through PCI DSS-compliant processors and is never stored in raw form on pak3 servers.
pak3 sends promotional communications only to players who have opted in during registration or subsequently in their account settings. You can opt out of marketing emails at any time without it affecting your account access or service quality.
You have the right to request a copy of the personal data pak3 holds about you, ask for corrections to inaccurate information and, in some circumstances, request deletion. These requests are handled by the support team and are processed within 30 days.
pak3 uses cookies to improve the platform experience and for analytics. Essential cookies are required for the platform to function. Non-essential cookies — including analytics and personalisation cookies — can be managed through your browser settings.
pak3 operates the online gaming platform at pak3.onl. As part of running this platform, we collect and process personal data about the people who use it. This Privacy Policy explains what that data is, the reasons we collect it, how we keep it safe and the choices you have over your own information.
Privacy is not something we treat as a legal formality. Pakistani players share sensitive information when they register and transact on any online platform, and we take the responsibility that comes with handling that information seriously. This policy is written to be read and understood, not to be buried in legal language that nobody gets through.
If you are reading this as a prospective player, the short version is: we collect what is needed to run your account, we protect it properly, we do not sell it and you can ask us to show you or correct what we hold at any time.
The data pak3 collects falls into the following categories depending on how you interact with the platform.
When you create a pak3 account, we collect your full name, date of birth, email address, mobile number, residential address and a username of your choice. This information is required to create and identify your account. Providing false registration data is a breach of the pak3 Terms and Conditions.
Before your first withdrawal is processed, we require identity verification. This involves submitting a copy of a government-issued identity document — typically your CNIC — and may include proof of address and proof of payment method ownership. This data is processed for the specific purpose of identity verification and is handled by our verification service provider under a data processing agreement.
We record details of every deposit and withdrawal you make, including the method used (JazzCash, Easypaisa, Raast, bank transfer, debit card), the amount in PKR, the date and time and the transaction reference. We do not store raw card or bank account numbers on pak3 servers — payment credentials are handled by PCI DSS-compliant processors.
We collect data about how you use the platform, including games played, bets placed, login timestamps, pages visited, device type, operating system, browser type and IP address. This data is used for security monitoring, fraud prevention, platform optimisation and, where you have opted in, personalising your experience.
If you contact pak3 support via live chat or email, we retain the content of those communications along with your account identifier and the date of contact. These records are used to resolve your query, maintain support quality and identify patterns in player issues.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, DOB, email, mobile, address | Account creation and identification |
| Identity Verification | CNIC copy, proof of address | Withdrawal verification and fraud prevention |
| Payment & Transactions | Method, amount PKR, timestamps | Processing deposits and withdrawals |
| Platform Usage | Games, bets, device info, IP address | Security, fraud detection, analytics |
| Communications | Support chat and email content | Customer support and quality monitoring |
| Cookies & Analytics | Session IDs, page visit data | Platform performance and personalisation |
pak3 uses the personal data described above for the following specific purposes:
pak3 does not build behavioural profiles for sale to third-party advertisers, does not share your data with marketing data brokers and does not use your gaming activity to target you with advertising outside the pak3 platform. Any personalisation that happens on platform is limited to improving your experience within pak3 itself.
pak3 shares personal data with third parties only where necessary to operate the platform or comply with legal obligations. We do not sell data to third parties. The categories of third parties with whom data may be shared are:
JazzCash, Easypaisa, Raast, bank networks and card processors receive the transaction data necessary to execute your deposit and withdrawal requests. Each processor operates under their own privacy terms and is subject to applicable financial regulation. pak3 shares only what is needed to complete each transaction.
Third-party identity verification services receive your CNIC document and supporting materials for the purpose of confirming your identity. These providers are engaged under data processing agreements and are not permitted to use your data for any purpose other than the verification itself.
Platform infrastructure, game content providers and analytics tools may process session-level and aggregate data to deliver services to pak3. These providers do not have access to individual player identities unless strictly necessary for service delivery, and are contractually prohibited from using pak3 player data for their own purposes.
pak3 may disclose personal data to law enforcement, financial intelligence authorities or regulatory bodies where required to do so by applicable law or in response to a valid legal request. We will notify affected players where legally permitted to do so.
pak3 implements technical and organisational security measures appropriate to the sensitivity of the data held. These measures include:
No online platform can guarantee absolute security against all threats. In the event of a data breach that affects your personal data in a material way, pak3 will notify affected users as promptly as circumstances allow and take immediate steps to contain the breach and prevent further exposure.
From your side, the most important security measure is keeping your account password confidential and using a password that is unique to your pak3 account. If you believe your account has been accessed without your knowledge, change your password immediately and contact pak3 support.
pak3 uses cookies — small data files stored on your device by your browser — to make the platform work properly and to understand how it is being used. The types of cookies pak3 uses are:
These are required for the platform to function. They manage your login session, maintain your account state while you are playing and handle security tokens. Without essential cookies, the pak3 platform cannot operate. These cannot be disabled through pak3's settings — though you can block them in your browser, doing so will prevent you from using the platform.
pak3 uses analytics tools to understand aggregate usage patterns — for example, which pages are visited most frequently, where users drop off in the registration flow or how long sessions last on average. This data is processed at an aggregate level and is not linked back to individual player identities in its analytical use. Analytics cookies can be disabled in your browser settings.
These cookies remember your preferences — such as your preferred deposit method or notification settings — so that you do not have to re-enter them every session. They improve the experience but are not essential to platform operation and can be managed through your browser.
pak3 retains personal data for as long as your account is active and for a defined period after account closure. The retention periods for different categories of data are:
Where data is no longer required, it is securely deleted or anonymised in a way that prevents re-identification. You can request early deletion of data that is not subject to mandatory retention obligations — see the Your Rights section below for how to do this.
You have a number of rights in relation to the personal data pak3 holds about you. Here is a plain-language summary of those rights and how to exercise them.
You can request a copy of all personal data pak3 holds about you. We will provide this within 30 days of your request.
If any data we hold about you is inaccurate or incomplete, you can ask us to correct it. For name changes, supporting documentation may be required.
You can request deletion of data that is not subject to mandatory retention. Transaction and verification records are retained for compliance reasons and cannot be deleted on request.
In certain circumstances you can ask us to restrict how we use your data while a correction or deletion request is being resolved.
You can request your data in a structured, machine-readable format where technically feasible — for example, your account and transaction history as a CSV or JSON export.
You can unsubscribe from marketing communications at any time from Account Settings or by emailing support. This does not affect service-related communications like withdrawal notifications.
To exercise any of these rights, contact pak3 support via in-app live chat or email at [email protected]. Include your account username and a clear description of your request. We aim to respond within 30 days. For complex requests, we may need up to 60 days with prior notice.
pak3 is strictly an adult platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is part of the registration and withdrawal process. If we become aware that personal data has been collected from a person under 18, we will close the relevant account and delete the data as promptly as possible.
If you are a parent or guardian and believe your child has created a pak3 account, contact support immediately with relevant details. We will investigate and act on the matter without delay.
pak3 may update this Privacy Policy from time to time to reflect changes in platform practices, the services we offer or applicable legal requirements. When material changes are made, we will notify registered users via email or through an in-platform notification before the changes take effect. The updated policy will always be available on this page with the effective date noted at the top.
If you do not agree with a change to this policy, you may close your account and withdraw your available balance before the change takes effect. Continued use of pak3 after the effective date of a policy update constitutes your acceptance of the revised terms.
If you have questions about this Privacy Policy, want to exercise a data right, or need to report a concern about how your data has been handled, contact the pak3 support team through any of the following:
We take privacy queries seriously. Simple requests — like asking what data we hold or opting out of marketing — are typically resolved within a few working days. Formal data access or deletion requests are processed within 30 days in accordance with this policy.
If anything in this policy is unclear and you want to understand it before creating an account, reach out via support chat first. It is better to have your questions answered upfront than to register with unanswered doubts about how your information is handled.
Common questions about how pak3 handles personal data and what it means for you as a player.
Now that you know how pak3 handles your data, create your account and get started with cricket and PSL betting, live casino, bingo and fast PKR payouts.